Page 17 - Top Workplaces 2018

Operator: lwahowskidoellDesc: Time: 02-16-2018 13:06Jobname:

LARGE COMPANIES NO. 5
STITCH FIX

STITCH FIX

■ Founded: 2011
■ Ownership: Private
■ Sector: Clothing, footwear and
accessories
■ Employees: 532 Supervisor
■ Website: www.stitchfix.com Alexandra
Herrera (right)
communi-
cates with Kris
Continued from Page 16 Stranzl and Tiff
Yoder, both
outbound
that often doesn’t have the time to visit specialists, in a
brick-and-mortar retailers and stake Hollywood
claims to fitting rooms. themed area
at Stitch Fix’s
“[They are] able to try everything on lower Naza-
in the comfort of [their] own home,” reth location.
Colleen Kulick, people and culture
specialist, said of Stitch Fix customers.
A prepaid return mailer accompanies
each order, making it convenient for APRIL GAMIZ/THE
MORNING CALL.
customers to send back that which they
do not want.
Kathy Ottersen, a quality control
associate, makes it her mission to see “The product we make makes cus- Stitch Fix, she continued, recognized working there a unique experience.
that doesn’t happen too often. tomers feel good,” she said. “We’re very what her strengths were and allowed her “They generally care about you and
Formerly a manager for 30 years at a particular about how our packaging to employ them on the job. your well-being,” she said.
manufacturing plant, she later worked looks when it goes out the door.” “They tap into your abilities; teach- “We’re not a number in this opera-
for Wegmans in food preparation and To illustrate her point, she pulled a ing was something they recognized in tion — I’m also Luci, an individual, and
gave cooking demonstrations for cus- scrap of red paper from her shirt pocket. me,” Ottersen said. that’s something in my experience I’ve
tomers. That experience, she said, On it was scribbled the word “delight.” Luci Rizzon, hired as a woman’s never seen elsewhere.”
carried over to what she does today. “I like to delight the customer, it outbound supervisor in October 2016,
For her, it’s all about presentation.
makes me feel good,” she said. said the company culture is what makes Kevin Duffy is a freelance writer.

Insight. Opportunity. Strategy.

The Buckno Lisicky & Company Team is proud to be recognized as one of the Top Workplaces in the Lehigh Valley.

to learn how we can help, visit us at www.bucknolisicky.com
Allentown 610.821.8580 | Bethlehem 610.691.0113 | lehighton 610.377.6960 | new Jersey 973.984.0100

2018 ❘ TOP WORKPLACES 17