Page 21 - Top Workplaces 2018

Operator: lwahowskidoell Desc: Time: 02-14-2018 12:46 Jobname:

TOP WORKPLACES CULTURE

Is your workplace culture where it needs to be?

In today’s business climate, it’s the key competitive advantage

By Doug Claffey winning culture cannot. And when an culture that directly supports specific busi- ■ Would you recommend the organization
CEO, ENERGAGE organization’s culture fails, it’s only a matter ness goals. Not that all cultures are the to others?
of time before it becomes costly and public. same. Even among Top Workplaces, some Strong cultures become self-sustaining:
op Workplaces outperform average Nationwide, less than a third of employ- thrive on high energy and fun, while others they attract like-minded people who will
organizations on many levels, but ees are truly engaged at work. But it’s a benefit from quiet intensity. So ask yourself: thrive in that environment. That’s why Top
one key distinction stands out: Lead- different story at Top Workplaces. Of the ■ What defines your workplace culture? Workplaces can be picky about who they
T ers of Top Workplaces see the com- 47,000 organizations Energage has sur- ■ How do you know? bring aboard, whereas other organizations
petitive advantage of creating a workplace veyed in more than a decade, Top Work- ■ Are you happy with it? have to pay more money to keep people.
culture where employees are highly en- places achieve almost double the engage- ■ Is it helping or hindering your business Creating a great workplace culture
gaged. And they make culture a strategic ment rate. Companies that score in the top objectives? requires raising the level of trust and con-
priority, day in and day out. 10 percent on Energage surveys see engage- Whenever I ask leaders these questions, nection among employees so they commit
Every organization has a culture. It’s ment levels above 85 percent. the answers spur terrific discussions. The their best every day. Top Workplaces do
how they do business and what they stand Recognition and bragging rights aside, challenge is understanding how to measure this, and they do it consistently well. So
for. Depending on the organization, some employee engagement translates into culture and how to change it. The most when leaders at aspiring organizations ask
cultures are intentional, some accidental. stronger retention, higher productivity, and tangible measure of culture is employee me how they, too, can capture this advan-
Companies that claim culture is a priority better performance. Employee engagement engagement. Great workplace cultures tage, my answer is this: Get intentional
but don’t back it up are just fooling them- is the outcome of a healthy workplace flourish when a team of talented people about workplace culture.
selves. Over time, failing to focus on culture culture. In today’s business environment, share an organization’s values and embrace Doug Claffey is the CEO of Energage, a
costs leaders their jobs, and it’s often the culture distinguishes the world’s most valu- its objectives. We look at these key factors Philadelphia-based research and consulting
reason why companies cease to exist. able companies. It’s where value is created in engagement: firm that surveyed more than 2.5 million
In fact, culture is the only remaining or destroyed. ■ As an employee, do you feel you are employees at more than 6,000 organiza-
sustainable competitive advantage. Great Leaders at Top Workplaces are inten- giving your best? tions in 2017. Energage is the research
business strategies can be copied, but a tional about defining and forging a unique ■ Do you want to stay? partner for Top Workplaces.

Simply the Best

Our employees stay true to our Core Values. Ethics, We would like to thank
Professionalism, Excellence, Spirituality & Teamwork are them for helping

values that guide the way they serve our residents.
Fellowship Community
become a Lehigh Valley
The compassionate care they give our residents and the
Top Workplace for the
little extras they do to make Fellowship Community a warm

and friendly place to live make them simply the best. sixth year in a row.

FellowshipCommunity.com • 610-799-3000 • 3000 Fellowship Drive, Whitehall, PA

2018 ❘ TOP WORKPLACES 21